£23000.00 - £25000.00 Per Annum
Permanent
Nottinghamshire
Head Office
A BIT ABOUT US
In June 2021, Just Childcare was acquired by the Partou group of companies, followed by their acquisition of All About Children in September 2022. The merger of both organisations will establish Partou UK as one of the largest childcare providers in the UK. Through organic growth and targeted acquisition, plans are in place to significantly grow the UK estate, making it an exciting and rewarding time to be part of the journey ahead.
We will continue to invest significantly in the quality of care that we provide as our offering and the optimisation of our early years learning experience that each one of our parent’s children can rightly expect to rely on through its curriculum delivery. We are on a clear growth trajectory whereby continuous further professionalisation and quality improvement go hand in hand with expansion, through the development of new locations, acquisitions, automation, and processes over time.
With over 1,000 global nursery branches catering for 75,000+ children and with over 11,000 highly skilled team members, the Partou group is a global leading childcare provider based in the Netherlands, with its group headquarters in Vianen with strong expansion ambitions that are centred around organic and inorganic growth in a broader European context.
For more information on the Partou group, please visit: https://partou-indemaatschappij.nl/en/.
WHY THIS ROLE IS IMPORTANT TO US
In this role, you will part of a team maintaining our estate to the highest standards ensuring all our onsite teams are able to focus on providing the best care to our children.
You will ensure best practice is maintained at all times whilst attending your designated area to ensure a safe working environment for the Nursery Teams freeing them to care for children.
You will be key in ensuring frontline Health & Safety is adhered to within our Nurseries and support in ensuring a safe environment for teams, children, and visitors at all times working with the Manager of H&S.
WHAT YOU’LL BE DOING
Facilities Operations
Covering designated regions, you will attend to reactive calls to investigate, first fix, isolate or make safe prior to escalating for contractor support where necessary.
Support in PPM program where required to oversee contractor visits.
Support in ongoing projects as first line health and safety responsibility, highlighting issues to line management.
Completing of internal compliance testing for Legionella (Water Systems) and Fire adhering to all internal policies reporting any non-compliances immediately to Line Management.
Be proactive in reporting of site issues, inspecting each site to identify issues before becoming problems.
Subject Matter Expert
Being the onsite point of contact for facilities queries escalating where further assistance is required.
To provide support for Nursery Managers and Teams in quickly resolving all facilities queries and issues.
To update line management efficiently and appropriately on a regular basis to assist with Estate overview and strategic planning.
Using site awareness to advise management of potential improvements to assist nursery operations.
Regulation & Compliance
Ensure all required documentation is kept up to date, in a legible manner and available at all times for H&S and Ofsted Audits.
Making safe or fixing of noted compliance failures such as temperature issues on Legionella testing.
Highlighting all compliance issues on estate to Line Management.
Financial Management
Ensuring Quality first time fixes and working efficiently to minimise travel and incurred costs as well as minimising the business’ carbon footprint.
Proactive advising of possible cost savings as part of service for year-on-year savings against budget.
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WHAT IT TAKES
PROFFESIONAL KNOWLEDGE, SKILLS, EXPERIENCE & PERSONAL ATTRIBUTES REQUIRED:
Ability to demonstrate a wide understanding of customer needs and being able to manage their expectations.
Commitment to quality, Good Customer Service and Compliance.
Demonstrable experience of ability to organise own workload to meet tight deadlines, coping well under pressure and difficult situations and ability to identify and act on own development needs.
Willingness to undertake further training to meet evolving needs of the role as legislation changes.
Willingness to travel within the designated division and further afield as required.
Is structured, organised, flexible and adaptable in the approach.
Instils confidence and resilience in others and is enthusiastic, pragmatic and motivating.
Confident and approachable / assertive as required and displays good self-awareness.
Excellent analytical, conceptual thinking, problem solving, planning and execution skills.
A hand’s on ‘can do’ and ‘will do’ approach to all activities undertaken.
Background in maintenance or general trades
Compliance knowledge and training desirable (Fire/Legionella).
Displays critical thinking and credible presentational capability.
A full driving licence with the ability to travel on requirement.
Customer service & support excellence with a problem solving & decision-making mind-set.
Strategic focus with exceptional building and maintaining of relationships.
HOW YOU’LL SUCCEED – WHAT DOES SUCCESS LOOK LIKE?
Attending site within designated SLA at all times to ensure a quality service.
Fire & Legionella Compliance levels remaining above 98% on each managed site.
Ensuring Knowledge and Training remains up to date to allow for competent initial advice.
Positive feedback reports from sites scoring no less than 90%.
All Records to be maintained correctly and pass ongoing audits.
Demonstratable first fix rates on highlighted compliance issues.
Demonstratable savings on efficiencies across area.
Supporting a well-managed and maintained agreed budget.
Please note: This job description does not form part of the Contract of Employment. It is to be used as a key guide to the fundamental duties, professional expectations and core competencies pertaining to the role as described only and is not to be taken as a definitive all encompassed list of role deliverable responsibilities or expectations. The Company reserves the right at any time to ask the role holder to carry out other reasonable duties that are both relevant and in line with the incumbent’s skills, knowledge, and experience to aid in the organisation’s overall performance. The Company also reserves the right to review and update any part of its contents at any time. Should this be determined, you will be informed and involved in this process.
INDCHI